Frequently Asked Questions
Everything you need to know about shopping with Boutique Patina.
Are your luxury items authenticated?
Yes, every piece in our collection undergoes a rigorous multi-point inspection process by our in-house experts to ensure 100% authenticity before being listed.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 14-day return window for all items, provided they are returned in their original condition with all security tags intact.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for qualified purchases.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.